V&M has a large inventory of parts. We carry parts for all the equipment we sell and try to stock as many of the popular parts as possible. If a particular part is not in-stock, we are happy to order it for you according to the following procedures.

Parts Ordering/Purchasing Policies


All parts that are not currently in stock are considered special orders. Special order parts are expected to be paid for in advance at time the order is placed. This does not apply to charge customers. Most vendors require a minimum order and it may take 2-5 business days before an order is placed depending on current demand.

Freight and Shipping

There is no freight or handling charge on in-stock parts. A minimum charge of $6.95 will apply to any part that needs to be ordered. This charge will increase depending on weight, size and price. Any expedited shipping options will also incur an extra cost. All parts will be shipped to V&M.

Parts Returns

Parts returns are subject to a 20% restocking fee. There are no returns on special order parts unless the vendor allows a return, in which case there could be an additional fee. There are no returns on electrical parts. Parts that are obsolete/no longer in production are not able to be returned. Generally, parts should be returned within 30 days and proof of purchase is required.



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